The GetQueues function result item.
The ACD queue ID.
The queue name.
The integer queue priority. The highest priority is 0.
The application ID.
Set false to disable the auto binding of operators to a queue by skills comparing.
The average service time in seconds. Specify the parameter to correct or initialize the waiting time prediction.
The ACD queue creating UTC date in 24-h format: YYYY-MM-DD HH:mm:ss
The ACD queue deleting UTC date in 24-h format: YYYY-MM-DD HH:mm:ss
The maximum number of calls that can be enqueued into this queue.
The maximum predicted waiting time in minutes. When a call is going to be enqueued to the queue, its predicted waiting time should be less or equal to the maximum predicted waiting time; otherwise, a call would be rejected.
The ACD queue editing UTC date in 24-h format: YYYY-MM-DD HH:mm:ss
The value in the range of 0.5 ... 1.0. The value 1.0 means the service probability 100% in challenge with a lower priority queue.
The queue skills info.
The service level thresholds in seconds.
The queue users info.