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ACDReadyOperatorStateType

The ready operator state.

Fields

user_id

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user_id: 

number

The user ID of the operator.

user_name

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user_name: 

string

The user name of the operator.

user_display_name

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user_display_name: 

string

The display user name of the operator.

idle_duration

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idle_duration: 

number

The idle duration in seconds. The minimum of the duration after the last hangup and the duration after the operator status changing to READY.