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UserInfoType

The GetUsers function result.

Fields

user_id

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user_id: 

number

The user ID.

user_name

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user_name: 

string

The user name.

user_display_name

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user_display_name: 

string

The display user name.

user_active

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user_active: 

boolean

The user active flag.

parent_accounting

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parent_accounting: 

boolean

'True' if the user uses the parent account's money, 'false' if the user has a separate balance.

mobile_phone

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mobile_phone: 

string

The user mobile phone.

live_balance

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live_balance: 

decimal

The current user's money in the currency specified for the account. The value is the number rounded to 4 decimal places and it changes during the calls, transcribing, purchases etc.

balance

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balance: 

decimal

The current user's money in the currency specified for the account. The value is the number rounded to 4 decimal places. The parameter is the alias to live_balance by default. But there is a possibility to make the alias to fixed_balance: just to pass return_live_balance=false into the GetAccountInfo method.

fixed_balance

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fixed_balance: 

decimal

The last committed balance which was approved by billing's transaction.

user_custom_data

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user_custom_data: 

string

The custom data.

applications

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applications: 

[ApplicationInfoType]

The bound applications.

skills

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skills: 

[SkillInfoType]

The bound skills.

acd_queues

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acd_queues: 

[ACDQueueOperatorInfoType]

The bound ACD queues.

acd_status

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acd_status: 

string

The ACD operator status. The following values are possible: OFFLINE, ONLINE, READY, BANNED, IN_SERVICE, AFTER_SERVICE, TIMEOUT, DND.

acd_status_change_time

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acd_status_change_time: 

timestamp

The ACD status changing UTC date in 24-h format: YYYY-MM-DD HH:mm:ss

created

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created: 

timestamp

The user editing UTC date in 24-h format: YYYY-MM-DD HH:mm:ss

modified

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modified: 

timestamp

The user editing UTC date in 24-h format: YYYY-MM-DD HH:mm:ss